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My Device is NOT Charging!


My iPhone, iPad or other Mac device isn’t charging! What should I do? Sometimes there is dust, dirt, and lint in the port so the Lightning cable can no longer make a solid connection.

You can clean it with compressed air or a toothpick, but always be very careful to ensure you don’t damage anything inside the small port. Do not insert anything metallic in the iPhone’s/iPad’s Lightning port, and do not get it wet. Often these tips will do the trick, but if not... you can contact Macs on Demand for help with this and any other Mac question.

We are always here to answer anything Mac!